How do we get a copy of our medical records?
You will need to fill out a medical release for records to be sent to anyone other than the patient’s PCP or yourself. You can fill out a release in our office or have one faxed to us at 865-546-1123. We will be happy to send to another providers office free of charge however if you are wanting to obtain them for yourself there is a $20 fee. Medical records can take an average of 7-10 business days to have ready.
What do we need to bring to the first appointment?
A biological/adopted parent or legal guardian (with custody paperwork) will need to be present for the first appointment. Please bring a valid photo id, insurance card for the patient, and a list of any medications that the patient is currently taking.
Where do we need to take our stool sample?
You will need to take your stool sample to the registration desk at the East Tennessee Children’s Hospital within 24 hours of collection.
What do we do if we need FMLA paperwork?
Please provide the office with the paperwork from your employer for the provider to complete. There is a $25 fee.
How do I set up a payment plan for a bill?
Please call our billing office at 865-670-6199 and they will be able to assist you with all billing questions.
Can my child come to their appointment without a parent/legal guardian?
For a return visit, a parent/legal guardian/an adult listed on the HIPAA form will have to be present for a visit until the patient turns 18.
What if I am going to be late to my child’s appointment?
Anytime you think you may be late it is always best to call the office to make sure the provider will still be able to see you. If you are going to be more than 15 minutes late to the appointment you may be asked to reschedule.
Is there a patient portal?
Yes, if you do not have access please contact the office with a valid email address and we will be able to send you a link to set it up.
Will I be able to see results on the patient portal?
Some lab testing will be available on the portal. If there is any testing that comes back that the provider feels like needs immediate attention, the nurse will contact you.
Are you closed for lunch?
The office will still be open to in-office patients but our phones will closed from 11:45-12:45.

1975 Town Center Blvd,
Knoxville, TN 37922
A Visit with a Registered Dietitian Nutritionist (RDN)
Administering a G-Tube Feeding using a Syringe
Administering a G-Tube Feeding using Gravity Feeding
Administering a Tube Feeding using a Feeding Pump
Alpha-1-Antitrypsin Deficiency
Bacterial Overgrowth Breath Test
Celiac Disease / Gluten Intolerance
Colazal (Balsalazide Disodium)
Colonoscopy Preparation (1 to 5 years of age)
Colonoscopy Preparation (10 to 18 years of age MOVIPREP)
Colonoscopy Preparation (10 to 18 years of age)
Colonoscopy Preparation (Children under 1 year of age)
Compliance problems with medical regimens
Congenital Sucrase-Isomaltase Deficiency (CSID)
Coping with Pain and Stress Related to Gall Bladder Disease
Cortenema (Hydrocortisone rectal)
Endoscopic Retrograde Cholangiopancreatography (ERCP)
Fecal Pancreatic Elastase Stool Testing
Gastrostomy Tube Placement and Changes
Healthy Eating Tips for Families
Ileoanal Reservoir (Pouch) Surgery
Inflammatory Bowel Disease and Diet
Lomotil (diphenoxylate hydrochloride and atropine sulfate tablets and solution)
Magnetic Resonance Cholangiopancreatography (MRCP)
GI For Kids – Cleveland, Tennessee
GI For Kids – Crossville, Tennessee
GI For Kids – Knoxville, Tennessee
GI For Kids – Morristown, Tennessee
Miralax (Polyethylene glycol 3350)
Nasogastric (NG) Tube Placement
Nexium (Esomeprazole Magnesium)
Nonalcoholic Fatty Liver Disease
Nutrition: Nonalcoholic Fatty Liver Disease
Phenergan (Promethazine Hydrochloride)
Polyps in the Gastrointestinal Tract
Prevpac – lansoprazole, amoxicillin and clarithromycin
Pulmicort (budesonide inhalation)
Pursuing Behavioral Health Services
Pylera (Metronidazole, Bismuth Subcitrate Potassium, and Tetracylcline Hydrocholoride)
Qvar (Beclomethasone) Oral Inhalation
Sacrosidase Oral Solution (Sucraid)*
Serum Infliximab/HACA Measurement
Total Parental Nutrition (TPN)
Zegerid (Omeprazole / Sodium Bicarbonate)
Zofran (Ondansetron Hydrochloride)

1975 Town Center Blvd,
Knoxville, TN 37922
A Visit with a Registered Dietitian Nutritionist (RDN)
Administering a G-Tube Feeding using a Syringe
Administering a G-Tube Feeding using Gravity Feeding
Administering a Tube Feeding using a Feeding Pump
Alpha-1-Antitrypsin Deficiency
Bacterial Overgrowth Breath Test
Celiac Disease / Gluten Intolerance
Colazal (Balsalazide Disodium)
Colonoscopy Preparation (1 to 5 years of age)
Colonoscopy Preparation (10 to 18 years of age MOVIPREP)
Colonoscopy Preparation (10 to 18 years of age)
Colonoscopy Preparation (Children under 1 year of age)
Compliance problems with medical regimens
Congenital Sucrase-Isomaltase Deficiency (CSID)
Coping with Pain and Stress Related to Gall Bladder Disease
Cortenema (Hydrocortisone rectal)
Endoscopic Retrograde Cholangiopancreatography (ERCP)
Fecal Pancreatic Elastase Stool Testing
Gastrostomy Tube Placement and Changes
Healthy Eating Tips for Families
Ileoanal Reservoir (Pouch) Surgery
Inflammatory Bowel Disease and Diet
Lomotil (diphenoxylate hydrochloride and atropine sulfate tablets and solution)
Magnetic Resonance Cholangiopancreatography (MRCP)
GI For Kids – Cleveland, Tennessee
GI For Kids – Crossville, Tennessee
GI For Kids – Knoxville, Tennessee
GI For Kids – Morristown, Tennessee
Miralax (Polyethylene glycol 3350)
Nasogastric (NG) Tube Placement
Nexium (Esomeprazole Magnesium)
Nonalcoholic Fatty Liver Disease
Nutrition: Nonalcoholic Fatty Liver Disease
Phenergan (Promethazine Hydrochloride)
Polyps in the Gastrointestinal Tract
Prevpac – lansoprazole, amoxicillin and clarithromycin
Pulmicort (budesonide inhalation)
Pursuing Behavioral Health Services
Pylera (Metronidazole, Bismuth Subcitrate Potassium, and Tetracylcline Hydrocholoride)
Qvar (Beclomethasone) Oral Inhalation
Sacrosidase Oral Solution (Sucraid)*
Serum Infliximab/HACA Measurement
Total Parental Nutrition (TPN)
Zegerid (Omeprazole / Sodium Bicarbonate)
Zofran (Ondansetron Hydrochloride)